Domestic Orders
Please note, we cannot ship to P.O. Boxes and we currently cannot accept orders online from outside the continental US. If you live in Alaska, Hawaii, or Puerto Rico, please contact us at sales@lightbulbpress.com or 212-485-8800.
All orders will be shipped within 3-5 business days via UPS Ground Service. Orders placed online during weekends or holidays will be processed the next business day and will be shipped within 3-5 business days after processing.
If an item is backordered, we will contact you immediately.
Shipping charges are based on the number of items purchased with a minimum shipping charge of $4.00.
Sales tax will be added to all orders shipped within New York State.
International Orders
We currently cannot accept international orders online. For all international orders, please contact us at sales@lightbulbpress.com or call us at 212-485-8800.
Corporate Accounts
Corporate Accounts can be set up on a case-by-case basis. For more information, please contact us at sales@lightbulbpress.com or call us at 212-485-8800.
Returns
Your satisfaction is our primary concern. If for some reason you are dissatisfied with your purchase, please contact us at sales@lightbulbpress.com or call us at 212-485-8800.
Items purchased from Lightbulb Press cannot be returned or exchanged unless they arrive damaged. Claims of damaged items must be made within 24 hours of receipt. Returns and exchanges will require a Return Merchandise Authorization (RMA) code, which you will receive upon contacting our sales department.
Items returned or exchanged for credit must be returned to Lightbulb Press within thirty (30) days of receipt of the original order. Please repackage the item(s) in the original box with a copy of your packing slip.
Please ship your item prepaid as we cannot accept COD deliveries. We recommend that you use UPS or Insured Parcel Post for return shipment.
Return Address:
Lightbulb Press, Inc.
Order #: _____
c/o dMark, Inc.
499 Van Brunt Street
Warehouse 10
Brooklyn, NY 11231
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